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We work with trusted global suppliers through Spocket to deliver products directly from warehouses in the U.S. and Europe. Orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery Times
🇺🇸 United States: 5–10 business days
🇪🇺 Europe: 7–12 business days
🌍 International: 10–20 business days
Please note: Some items may ship separately depending on the supplier’s warehouse location and product availability.
Tracking Once your order is fulfilled, a tracking number will be emailed to you automatically. You can also track your shipment on our Order Tracking page.
🔁 Returns & Exchanges
Your satisfaction is our priority. If something isn’t right, we’re here to help.
Return Period You can request a return or exchange within 14 days of receiving your order.
Eligibility
Item must be unused, in original packaging, and in the same condition as received.
Proof of purchase (order number or email confirmation) is required.
Some hygiene or personalized items may not be eligible for return.
We’ll confirm the return address (based on supplier location via Spocket).
Once approved, ship the item back using a trackable shipping method.
Please do not return items directly to the manufacturer without contacting us first. Unauthorized returns may not be processed.
Refunds Once the returned item is received and inspected, your refund will be issued to your original payment method within 5–10 business days.
Exchanges If you’d like to exchange for a different size or product, let us know in your return email — we’ll arrange it if available.
Damaged or Wrong Item If your order arrives damaged or incorrect, email us within 7 days of delivery with photos, and we’ll send a replacement at no extra cost.
📬 Need Help?
Our support team is available to assist with delivery or return questions. 📧 Email: support@qwikshoppe.com 🕓 Response time: within 24–48 hours (Mon–Fri)
Large Carrier Dimensions: 19.5"L *12"W *12"H（50*31*31CM）,fits pet up to 19"L*11"W*11"H,max load of 20 lbs (9 kg).Do NOT select the carrier based on weight only. It is based on your pet’s measurements firstly,then make sure not to exceed the maximum weight limit(20 lbs).Please measure your pet's size before acquisition.
Sturdy Steel Frame: Upgraded structural design of steel strand to make sure that the pet bag will not be out of shape or sagged,the top does not collapse,preferable stability,which is perfect for long trips/car rides/airline travel/vet visit/vacation/ possible airport delays/waiting for the layover/home use/pet house etc.
Five Expanded Entrances,Easier To Access: 1 Top-loading,2 large side doors,1 front entrance and 1 back entrance. All entry sizes are increased compared to the other pet carriers in the market,which makes it easy for your pet to get in or out without getting scratched.This pet carrier bag fits for medium cats,large cats or small dogs,especially for cat parents who keep more than 2 cats.
3 Removable Pads: According to the dual requirements of air permeability and comfort of pet carrier,2 side cushions and bottom main cushions can be removed or combined to provide a variety of matching options for warm winter and cool summer.All pads can be machine-washed.Velcro are fastened ,the cushion will not move around.
3 Large mesh pockets for storage: convenient to store pet food,treats,vet paperwork or outdoor supplies (documents/snacks/toys/pads/sanitary bags/wipes).Silver reflective strips are added to the ventilated pockets for easy identication and warning at night.
