Glowing Moon Lamp with stand

🚚 Delivery Information

We work with trusted global suppliers through Spocket to deliver products directly from warehouses in the U.S. and Europe.
Orders are processed within 1–3 business days after payment confirmation.

Estimated Delivery Times

• 🇺🇸 United States: 5–10 business days

• 🇪🇺 Europe: 7–12 business days

• 🌍 International: 10–20 business days

Please note: Some items may ship separately depending on the supplier’s warehouse location and product availability.

Tracking
Once your order is fulfilled, a tracking number will be emailed to you automatically. You can also track your shipment on our Order Tracking page.        

🔁 Returns & Exchanges

Your satisfaction is our priority.
If something isn’t right, we’re here to help.

Return Period
You can request a return or exchange within 14 days of receiving your order.

Eligibility

• Item must be unused, in original packaging, and in the same condition as received.

• Proof of purchase (order number or email confirmation) is required.

• Some hygiene or personalized items may not be eligible for return.

How to Start a Return

1. Email us at support@qwikshoppe.com with your order number and reason for return.

2. We’ll confirm the return address (based on supplier location via Spocket).

3. Once approved, ship the item back using a trackable shipping method.

Please do not return items directly to the manufacturer without contacting us first.
Unauthorized returns may not be processed.

Refunds
Once the returned item is received and inspected, your refund will be issued to your original payment method within 5–10 business days.

Exchanges
If you’d like to exchange for a different size or product, let us know in your return email — we’ll arrange it if available.

Damaged or Wrong Item
If your order arrives damaged or incorrect, email us within 7 days of delivery with photos, and we’ll send a replacement at no extra cost.

📬 Need Help?

Our support team is available to assist with delivery or return questions.
📧 Email: support@qwikshoppe.com
🕓 Response time: within 24–48 hours (Mon–Fri)